NOĒSIS

Help & support

Need a hand with NOĒSIS? Email nrewankar@gmail.com.

How do I create an account?

Open NOĒSIS, choose Create an account, and enter your email and a password of at least 10 characters. We send you an email to confirm your address.

I forgot my password

On the sign-in page, choose Forgot your password? and enter your account email. We send a link that works for one hour. You can also change your password in Your data & settings.

Where is my journal saved?

On your phone. Your products, routine, check-ins and photos are not uploaded, so deleting the app also deletes your journal.

My reminders are not arriving

In NOĒSIS, open your routine settings and check that reminders are on. Then check your phone’s settings: Settings → Notifications → NOĒSIS should allow notifications.

Research or photo assessments say “OpenAI research is off”

NOĒSIS uses OpenAI to research products, build routines and assess photos, and asks before it first sends anything. To turn it on, open the menu, choose Your data & settings and tick OpenAI research.

Is NOĒSIS medical advice?

No. NOĒSIS organises the products you own and suggests how to use them together, based on their labels and published guidance. It does not diagnose or treat skin conditions. Follow your doctor’s or pharmacist’s directions for prescription products, and stop using a product that irritates your skin.

How do I delete my account?

Open the menu, choose Your data & settings, then Delete my account. See the privacy policy for what is removed.

NOĒSIS is made by Forma. Privacy policy · Help & support